BOOKING

Con Cariño Picnics accepts bookings up to 3 months in advance. We would appreciate if you book your experience at least 14 days in advance. 

Your experience is not confirmed until your invoice is paid, including the 50% non-refundable payment. If the final payment is not received, your experience will be cancelled. 

If you need to make changes to your Con Cariño Luxury Picnic Experience (date, time, location, theme, number of guests) you may do so up until 5 days before.

If your experience is booked within 10 days of your experience, full payment will be due to complete booking and a rush fee will be applied. If you have a last-minute booking please call or text (956-516-2510) for an immediate response and we will do our best to accommodate you. 

A large party fee will be applied to Luxury Picnic Experiences that are over 14 guests due to the additional time and resources required for assembly and disassembly.

A refundable* damage deposit will be applied to Luxury Picnic Experiences for children’s celebrations and experiences that are set up near water.

* If there is damage of inventory, this deposit will not be refunded.

CLIENT RESPONSIBILITY

Please be on time, we do not leave experiences unattended and ask the same of you. We will wait for you to arrive to your experience before leaving you to enjoy. If you are late to your experience, your time will not be extended. There is a 10-minute grace period from the scheduled start of your event, after that, a late fee will be applied and must be paid upon arrival. If you are more than 30 minutes late we reserve the right to disassemble your experience and not reschedule or refund you.

TRAVEL 

Con Cariño Picnics provides luxury picnic experiences in Austin, Buda, Kyle, San Marcos and surrounding areas. If your luxury picnic experience is set to take place further than 25 miles a travel fee will apply.

CANCELLATION & RESCHEDULING

Con Cariño Picnics does not offer refunds once a deposit has been received due to cancellations or rescheduling on behalf of the client under any circumstances.

If you need to reschedule your experience you may do so up to 72 hours before your scheduled experience. Your rescheduled experience date must be within 30 days of the original date. If you are rescheduling within 72 hours of your event, a rescheduling fee will be applied.

Any perishable Add-Ons such as food or fresh florals will not be transferred to your rescheduled experience date.

CANCELLATION BY CON CARIÑO PICNICS

Con Cariño Picnics will communicate in a prompt and timely manner with the client in the event we need to cancel the event due to reasons other than weather conditions. Con Cariño Picnics will refund the initial 50% deposit to the client due to cancellations on behalf of Con Cariño.

WEATHER

Texas Weather can be unpredictable and is unfortunately out of our control. We will be monitoring in the days leading up to your scheduled experience. If needed, we will set up indoors or reschedule at no additional cost to you. If your experience is rescheduled due to weather, your rescheduled experience date must be within 30  days of the original date.

EARLY TERMINATION

If you wish to end your experience early, please notify us by phone call or text (956-516-2510) at least 20 minutes in advance. You are responsible for all Con Cariño Picnics items until we arrive to disassemble. 

DAMAGE OR LOSS OF INVENTORY

Client agrees to exercise all due care in caring for, and preserving the property of Con Cariño Picnics inventory. Clients shall remain responsible for all loss or damage to inventory, up to and including actual replacement value for each missing or damaged item per cost.

NON-LIABILITY

Client will not hold Con Cariño Picnics and its employees responsible or liable directly or indirectly for any incidents and/or accidents or injuries that occur before/during/after the picnic event. The client is responsible for the conduct of self and attendees. The client is responsible for the safe and proper usage of experience equipment by self and attendees.

PHOTO RELEASE

Client and attendees grant permission for Con Cariño Picnics to use videos or photographs for business purposes or promotion of Con Cariño Picnics.